Most individuals who experience a critical incident (CI) will experience a range of unpleasant psychological symptoms.This is to be expected. For most people these are short lived.
Individuals do not normally imagine the kind of trauma that very occasionally occurs. As a result, their cognitive and emotional systems register an enormous shock. However, after a collective educative input, individuals realise what they are experiencing is normal. This provides a huge relief and assists in the normal resolution of symptoms which commonly occurs within 2 – 4 weeks after the incident.
A very few employees will experience severe symptoms within this period. This is known as Acute Stress Disorder and symptoms generally resolve within the above timeframe.
We use a process known as psychological first aid which provides an educational function.